COVID-19

This document outlines three specific actions we recommend team leaders do now, as their teams migrate to working from home. A downloadable PDF of this document is available here.

The Need – Context for Taking These Three Actions

Work Change Stress: We have people now working from home, many of whom are accustomed to the structure and community of being “at work.” That, alone, is a “shock.” But it doesn’t stop there.
Personal Stresses: Many of these people now have additional stresses and demands placed on them in addition to adapting to the change in how they work – some have children attending school from home, family members and friends moving in, and spouses also working from home. Some have friends or loved ones in at-risk categories or working to deliver healthcare on the front lines. And all happening under “shelter in place” orders where they are in close physical proximity with one another.
Pandemic Stresses: All of the above stress is in addition to the worries, fears, and anxieties nearly everyone is experiencing to one degree or another due to COVID-19.
Team Member Impact: The impact on team members is they are doing their best to work from home without the structure and community they once had, they are doing that under the general stress of COVID-19, and they have very specific personal challenges. Many people are afraid, stressed, and distressed, yet trying to perform and function for work.